Quickly & Correctly Determining the Problem

Highest Quality Parts/Most Competent Labor

See the details of some common repairs

Why is maintenance important?

What our customers have to say about us

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Excellence in car repair

3 Painter St.
Luray, VA 22835
540-743-1555

Business Hours: Monday - Friday 8:00 - 5:00

 

Luray Import Service, Inc. is located at 3 Painter Street on the east end of town in Luray, VA. We specialize in the repair and maintenance of

HONDA - TOYOTA - NISSAN - SUBARU - ACURA - LEXUS - INFINITY

as well as Mazda, Mitsubishi, Volvo, Saab, BMW, Audi, Mercedes Benz, Volkswagen, Kia, Isuzu and Hyundai.

WE NOW SERVICE ALL DOMESTIC VEHICLES AS WELL

The business was established in 1996 and the owner has over 30 years of experience in the auto mechanics industry.

We realize that finding a highly-skilled, intelligent, experienced, honest and professional car repair shop is both important and difficult. We go the extra mile to add exceptional value to the list.

We believe that an informed customer is a satisfied customer. When a customer brings their car to Luray Import Service, we:

  • quickly and correctly diagnose the problem
  • determine all possible solution scenarios
  • determine the lowest cost for repair solutions
  • contact the customer to inform them of the problem, solution options and estimates of cost and completion date
  • complete the repairs according to the customer's instructions
  • contact the customer to inform them that the work is complete
  • summarize the work that was done with the customer when the car is picked up
  • provide a detailed, computer-generated, easy to read bill listing all parts and labor separately

As a result of our billing process, we have a computerized record of all the work performed at our shop on our customers' vehicles. This includes not only work done to the vehicle but also notes and observations made when the repairs are being performed. Two major benefits are:

  • if we let you know when you pick up your car that the brakes are thin or that you are due for a tire rotation soon, we will have a record of that the next time you come in
  • if you decide to sell your vehicle, you can request at little or no extra charge a copy of your repair record. This can be a major selling point especially if the car has had regular services and oil changes or a recent major repair

Click the buttons above at left to learn more about:

  • our diagnostic equipment and skills
  • the dealer-quality parts we use
  • how our experience saves you labor costs
  • how our low overhead and access to parts dealers combined with our expertise and cutting-edge technology add up to give you the best value
  • how we calculate our prices
  • our warranty on all work
  • the importance of regular maintenance for your vehicle
  • details and information regarding jobs that we perform on a regular basis
  • testimonials from our customers

Page last modified: 25-Feb-2013
webmaster@lurayimportservice.com